Posts by Kyle Murray

Progrexion Wins Influencer of the Year at CIS

Progrexion – a leading provider in credit report repair services – was recently awarded Influencer of the Year at Invoca’s 3rd annual Call Intelligence Summit (CIS).

The CIS is a gathering of the industry’s innovative, forward-thinking leaders that value conversation in today’s customer journey. The Call Intelligence Awards, held at the CIS, recognized and celebrated customers using Invoca’s call intelligence software designed to deliver improved customer experiences that result in bottom line successes.

Progrexion was recognized for leveraging all four pillars of Invoca’s value prop pillars –optimize, expand, enhance, personalize – and for driving a 60 percent increase in call volume year-over-year. Progrexion started with Invoca in 2015 and since that time has consistently provided feedback for improvement, developed a strong partnership with joint partner Adobe, and most recently partnered with Invoca on multiple events, including panel discussions, conferences, sales reference calls, and webinars.

All CIS Award winners were celebrated during the CIS, which took place October 18-20, 2017 in Santa Barbara, California.

“The partnership is something we highly value and we’re honored to see the team’s hard work being recognized by Invoca” says Josh Aston, Vice President of Digital at Progrexion.

 

About Invoca
Invoca helps the modern marketer optimize for the most important step in the customer journey: the phone call. With Invoca’s Voice Marketing Cloud, marketers can get granular campaign attribution to understand why customers are calling, gain real-time intelligence about who’s calling and analyze what’s being said in conversations.

About Progrexion
Progrexion is a leading provider of credit report repair services in the United States. Progrexion’s technology and services help consumers access and understand information contained in their credit reports, verify whether that information is fair, accurate and substantiated, and correct inaccuracies with individual creditors, other data furnishers and the national credit bureaus.  Progrexion technology and services are used by Lexington Law Firm and by CreditRepair.com, a Progrexion subsidiary. Progrexion was named by Utah Business Magazine as one of Utah’s top 50 fastest growing companies.