Don’t let the details of running your business keep you from seeing the big opportunities.

When you can focus on what you’re best at, you succeed. Our professional services free our clients to give their complete attention to what really matters: helping customers, growing business, and pursuing the highest vision of what their companies can be. We have a full range of offerings that streamline every aspect of a business, from filling call centers to patching holes in walls.

Marketing

We use the most effective methods to spread the word about our clients’ services to well-qualified potential customers. We reach them at the moment they’re most open to hearing about the benefits our clients can bring, and handle them with respect and care. Marketing »

Sales

We use a potent combination of technology and training to convert leads as soon as we reach them. Then we build the ongoing relationships with them that lead to long-term repeat business and to cross-selling opportunities for our strategic partners. Sales »

Technology

With us, the name of the game is technology in the service of business. Accelerated software development, a stable yet flexible infrastructure, reliable telecom, useful data analytics, and robust IT security are how IT offering brings value to our clients. Technology »

HR / Administration

Our skilled HR and administration services give our clients a solid foundation for doing business. We help structure and staff an organization, develop managers and leaders, partner with those leaders to build a positive and productive culture to engage employees, and ensure staff is paid promptly and accurately. HR / Administration »

Attract. Connect. Convert. Succeed.

Leads are the lifeblood of business. Finding and reaching leads is more than a service we offer, it's our passion. We use every available method—online, offline, search, phone, email and more—to bring in qualified leads for our clients. And we do so in record numbers. Then we convert them into customers. The result? More leads, more conversions, more profits, and more glory for our clients.

Online Marketing

Online marketing is the most immediate, flexible, personal, and effective marketing tool available. This is particularly true for our clients, whose customers cut across nearly every demographic. The ability of online marketing to convey targeted information makes it the ideal medium for messaging to potential customers. At Progrexion we have a deep understanding of the potential of online marketing and how to best use it to generate leads for our clients.

Search Marketing

Search marketing not only generates click-throughs, it gives us a high degree of insight into potential leads. Using search marketing as a touch point puts our clients in front of customers at the moment they're searching for the kind of services our clients offer. And by following search terms, we have a better idea of where they are in the sales cycle, making us more effective at reaching them and prompting them to take action.

Email Marketing

Used properly, email marketing is a powerful online marketing tactic. Our proven email approach focuses on personalized communication with leads. Our insight into our target audience means that we know how to reach them and talk about what they're interested in at each stage of the sales cycle.

Lead Generation

For our clients, lead generation is the lifeblood of their business—and leads are what we deliver. We use the most current and effective means of driving traffic: natural and paid searches, banner ads, affiliate networks, targeted emails and even cutting-edge mobile messaging.

Each month we generate thousands of leads for our clients. The leads are generated by sending potential customers to microsites, landing pages and other online arenas. In addition to this, we also transfer live potential customers directly by phone to our call centers where they are connected with our professional, well-trained sales team.

Lead Management

What sets Progrexion apart is the way we handle the leads we generate. We understand that each lead is in a different stage of the sales cycle. We also realize that each lead is real person with real challenges our clients can help solve. So we customize our call center responses to best meet the needs of each person we speak with.

We have well-established direct-response touch points that we 're constantly refining; touch points that build a personal, encouraging relationship with leads, and giving them numerous opportunities to easily get in touch with our clients at the moment they're ready to.

The result of our sophisticated personalization and segmentation is markedly higher conversion rates. We generate a lot of leads, then squeeze more conversions out of them.

Lead Monetization

Every lead has both immediate and ongoing value. We've perfected a system for both maximizing immediate lead conversions and creating continuing revenue from those same leads. We give our clients a risk-free way to significantly broaden their potential base by referring qualified leads from one client to another in a positive, encouraging way. Our lead monetization clients very often go on to become strategic partners with us, increasing their revenue potential even more.

Business Development

We rely on a strong affiliate network and numerous strategic partners to generate leads for your clients. Our affiliate networks and strategic partners rely on us to provide them with a substantial source of lead-driven revenue and business growth.

Strategic Partnerships

When you lose a lead for any reason, you lose an opportunity. For Progrexion strategic partners, though, no lead is totally lost. Our call-center professionals are trained to pre-qualify leads for referral to our partners, and our partners return the favor for us. Leads are paid for both ways, and together we're better able to serve customers' needs. Everyone wins. This strategic partnership approach lets us grow our businesses together.

Affiliate Marketing

We work with online affiliate networks and brokers that house thousands of affiliates for optimal placement that helps us reach more leads and more relevant leads. Our work with internal affiliates helps drive traffic through both paid and organic searches, and helps to build a personal, emotional connection with our clients. We've built a deep network of affiliates for one simple reason: we pay well, and quickly, for leads.

We have sales down to a science.

To complement our lead-generating machine, we have some of the best sales-closing call centers in the business. That's because we employ leading-edge technology to determine where in the sales cycle each lead is, then our friendly, well-trained sales staff use that insight to close the sale. It's simple, really: find out what people need then help them get it. Simple, but effective.

Outbound Sales

Our marketing group supplies leads; then we apply dialing technology to follow up on those leads, always treating the people we call with sensitivity and respect. Our dialing strategies are designed to encourage people to take action without being intrusive. Our outbound call specialists know how to engage leads and make the connection that makes the sale.

Inbound Sales

The people who seek out our client's services are our most motivated and educated leads, and they require a highly educated sales staff. We take great care to put the right kind of salesperson in the right place for both inbound and outbound sales. Our understanding of the difference in leads and our commitment to catering to their needs from the moment we speak to them has resulted in higher closing rates for our clients.

Hotswap Program

The key to strong sales is reaching people when they're most likely to convert. When our hotswap partners spot a potential lead for our client, the partner immediately prequalifies them to speak with us and sends the call to us via a live phone transfer. We staff our hotswap line with operators who are specially trained to speak with hotswap leads and help them take positive action to reach their goals.

Quality Assurance

Because our call-center staff represents our clients on every call, we take training and quality assurance seriously. We extensively train employees on how to treat potential customers and close the sale. Our quality assurance program checks calls weekly and grades each one for professionalism, legal and corporate compliance, and adherence to the sales principles taught in the our training course. Moreover, we analyze successful calls and share that learning with all of our call-center staff in training sessions we hold several times a week, which all staff are required to attend.

Technology in the service of business.

Creating innovative software solutions requires innovative software developers and engineers. Fortunately for our clients, we have technological leadership with a firm understanding of their industry-specific challenges and fresh ideas about how technology can improve their competitive advantage.

Software Development

Our clients have highly specialized businesses. Off-the-shelf software won't get the job done. Because we specialize in software development specifically for our credit repair clients we understand how their business works, what their core needs are, and how to develop customized software to meet those needs. Our proprietary marketing systems software offers forward-thinking solutions that can help our clients now and for years to come.

Engineering

Our goal is to shorten the development lifecycle as much as possible without sacrificing quality, so we can share new ideas and solutions with our clients quickly. We also constantly refine and update our software so it stays current with the fast-changing credit repair industry. For burgeoning products, we have a streamlined development cycle that gives developers more freedom, speed, and flexibility, and gets ideas into beta testing faster. When a new product shows promise, we send it through the core development process to ensure stability, scalability, and sustainability.

Infrastructure

For a company to be stable and secure, its infrastructure must also be stable and secure. To achieve that, we've built an internal cloud for secure data built on large, high-quality servers. This approach lets us offer our clients a host of benefits, including scalability, flexibility, the ability to deploy multiple options, and easier, more efficient administration. It also provides decreased redundancy for less downtime.

Telecom

Every moment that lines in a call center are down, it's money down the drain. Our telecom experts stay ahead of the curve, minimizing downtime by anticipating and proactively addressing potential technical issues. Moreover, we integrate our technology with out telecom systems to streamline the sales process and gather valuable information. Our inbound call-center technology and outbound dialer technology make it possible to generate and process leads as efficiently as possible.

Data Analytics

It is hard to overstate the value of accurate data analytics. Our work constantly generates enormous quantities of data from a wide range of sources, but we recognize that quantity is not the same as quality. Our dedicated data warehousing and data analytics teams gather the data from each of these sources. We then upload it to a powerful data analytics portal that aggregates and analyzes the data, making it accessible and extremely useful. Through this process, we provide accurate, meaningful data for our clients.

Security

Progrexion's clients are responsible for safeguarding vast quantities of personal information. Privacy, security, and confidentiality are paramount. They are also important in highly-competitive, fast-moving industries that require freedom and flexibility to succeed. Our approach to meeting those seemingly conflicting requirements is to categorize users and actions and assign them an appropriate level of security. Personal information receives the highest level of security. Other, less private functions such as sales and marketing receive an appropriate level of security balanced with the flexibility to be effective. In this way we focus our resources on what matters most without inhibiting the individual productivity and autonomy necessary for a company to succeed.

Quality Assurance

All of Progrexion's offerings are rooted in a deep commitment to quality. Thus, all of our offerings, from software development to security to telecom to call centers, are all subject to constant, rigorous quality assurance testing based on consistent, industry-standard metrics. This dedication to quality makes sure our systems work right the first time and improve all the time.

Network/Systems Administration

A network can only run well if it is installed and maintained well. That's why our clients look to us to provision, install, operate, and maintain their computer systems and networks. In the event a problem arises, our experienced staff has the skill to quickly troubleshoot and solve the problem before it becomes a disruption. We ensure our clients' networks are running at optimal efficiency so they give our clients maximum value.

Help Desk

We offer our clients friendly, professional and experienced technical support for a wide range of computer-related issues. This support is available via a toll-free hotline, websites, online assistance, and email. Issues that our help desk cannot immediately fix are quickly escalated to senior IT management, which takes prompt and effective action to solve the issue.

For our clients, people are the most valuable resource.

We carefully and thoughtfully manage that resource, making sure our clients have a well-qualified staff, talented recruits, an engaged and compliant workforce, and properly-maintained work spaces. In other words, the people our clients need to move their business forward.

Human Resources

At Progrexion, we know that Human Resources exists to deliver business results and build organizational capability. We help build core capabilities for our clients by putting the right person in the right role at the right time, and by giving them the right tools to excel at their job. In doing so, we give our clients a lasting competitive advantage.

HR Strategy

Workforce Planning and Organizational Design

Growing a business isn't enough. To achieve sustainable success, the goal is smart, well-planned growth. We help our clients meet that goal in two ways. Our workforce planning services help companies determine the best way to staff their companies to grow business, both now and in the long term. Our organization design and business planning services assist clients in developing the optimal business structure and approach to support maximum sustainable growth. We design organizations to meet current and future business needs.

HR Services

Compensation and Benefit Administration

A strong compensation and benefits framework helps attract and retain employees. We provide compensation and benefits administration. We offer highly ethical, professional and detail-oriented compensation and benefits administration services to support hiring and retention, keep companies current with the market, and help ensure compliance with legal and corporate policies.

Employee Relations Management

A positive environment makes it possible for employees to do their best work. We make sure that workers can count on a respectful, safe workplace where people are held accountable for their actions and recognized and rewarded when they excel. We help keep workers engaged, motivated, and productive, and help protect the companies we work with and their employees.

Staffing

Sourcing and Staffing

Because a company's most valuable resource is its people, staffing is a business-critical challenge. We understand the importance of putting the right person in the right position, and that's what we do for our clients. Our staffing resources allow us to perform tightly targeted job searches that find and attract the most qualified applicants for each opening. We know the job, the market and the players. That means excellent staffing for companies that work with us.

Assessment and Onboarding

A proper, rigorous, and thorough interview process mitigates corporate risk. We offer a reliable and tested interview methodology including background screening and drug testing, plus clear qualitative and quantitative hiring metrics. Upon hiring the best candidates, we give them a complete orientation to help them assimilate into the corporate culture, accelerate their performance and achieve maximum success.

Success Profiling

Top-performing employees can be a road map to a company's overall success. Our success profiling services take a close look at top performers, analyzing the traits that help them succeed and tapping their knowledge and wisdom to create end-to-end processes for business improvement. We also use that knowledge to help constantly improve the sourcing and interview process for future candidates.

Accounting

Financial Reporting

Knowledgeable and ethical financial reporting is critical to a successful business, and that’s what we offer. Our staff of experienced accountants generate a broad range of reporting, including monthly financial statements, budget variances trend analyses, and management reports. All reports are prepared in accordance with Generally Accepted Accounting Principles (GAAP) requirements.

Electronic Payment Processing

We process thousands of payments daily for multiple companies, and use forward-thinking recycling strategies to improve payment collection. These software-based recycling programs let us know when to reattempt collection to maximize payment received. We are fully compliant with Payment Card Industry (PCI) standards, and all our collections are confidential, secure, and all data is properly protected against data loss.

Payroll

The larger an organization grows, the more complex and cumbersome its payroll. We offer full service payroll capability, including direct deposit. We can handle salary, hourly and commission payment structures, manage retirement packages, and provide electronic online pay stubs on our clients’ behalf. We are skilled in pay and file procedures in multiple states, managing multi-state payroll and the complex state tax filing and reporting that entails.

Facilities Management

The physical grounds where a person works can have a profound impact on their satisfaction and productivity. Put dedicated employees into the right workspace and great things can happen. We handle the formidable task of creating a reliably safe, clean, comfortable space that meets the needs of employees and allows them to focus on doing their best work.